Compassionate Hoarding Cleanup in Rockland & Westchester
No Judgment. Just Help.
Hoarding is not a character flaw. It’s a complex condition that can overwhelm even the strongest families. By the time help is sought, the situation has often reached a point where the person living in it feels paralyzed and the people who love them don’t know where to start.
We can help.
Sworn Restoration provides compassionate, professional hoarding cleanup services throughout Rockland and Westchester Counties, approaching every situation with patience, structure and zero judgment. Our trained crews work alongside individuals and families to carefully sort, remove and properly dispose of accumulated items. We deep clean and sanitize all affected surfaces. We eliminate odors that have built up over months or years. And we do it all at a pace that respects the emotional weight of the process while still moving decisively toward a safe, livable home.
This is not about rushing or forcing outcomes. It’s about restoring dignity, safety and control. The goal isn’t just a clean space. It’s a livable one. A safe one. A fresh start.
All work is handled with discretion and respect for privacy. Whether we’re coordinating with family members, social workers, property managers or local agencies, our focus is always on support, clarity and progress.
Key Features:
• Compassionate, non-judgmental approach from start to finish
• Structured decluttering with sensitivity to personal belongings
• Deep cleaning and sanitization of all affected areas, including kitchens, bathrooms and high-risk surfaces
• Odor elimination, including embedded smells in flooring and soft materials
• Discreet coordination with families, social workers and property managers as needed
Frequently Asked Questions
What does hoarding cleanup involve?
Hoarding cleanup includes decluttering, removal of waste and hazardous materials, deep cleaning, sanitization and odor elimination. We approach every case with patience and zero judgment, working at a pace that respects the emotional weight of the process.
Are your services discreet?
Yes. Our vehicles are unmarked and our technicians are trained to work quietly and respectfully. Discretion and compassion are built into how we operate, from the first call to final clearance. Your neighbors won't know why we're there.
What should I do before you arrive?
For your safety, keep everyone out of the affected area and avoid touching or attempting to clean anything yourself. Secure the space if possible. We'll handle everything else when we arrive.
Do you work with insurance?
Yes. We work with most major insurance providers and can assist with the claims process, including direct billing when applicable. Our goal is to reduce your stress, not add to it.
How long does hoarding cleanup take?
Every situation is different. A single room might take a few hours. A full home with years of accumulation could take several days. During our initial walkthrough, we'll give you a realistic timeline based on the scope of work. We never rush the process at the expense of doing it right.
What if the person isn't ready to let go of everything?
We understand. Hoarding is not about laziness or choice. It's a recognized condition that often stems from trauma, loss or anxiety. We work alongside the individual or their family, sorting items together so nothing is discarded without consent. Our role is to help, not to judge or force decisions. If someone needs more time, we adjust.
What if there are biohazards in the home?
It's common. Hoarding situations often involve animal waste, spoiled food, mold or unsanitary conditions that pose real health risks. Unlike general cleaning companies, we're equipped and trained to handle biohazards properly. If we encounter hazardous materials during cleanup, we address them with the same protocols we use on any remediation job.
Can you help if the situation involves a family member or elderly parent?
Yes. We work with adult children, social workers and case managers helping a loved one reclaim their living space. These situations require patience, respect and communication—not just labor. We can coordinate with family members remotely if needed and provide updates throughout the process.
Trusted in the Hardest Moments
Sworn Restoration provides expert biohazard cleanup and trauma remediation with strict safety standards and a deeply human approach.